Coles Click and Collect

Multiple Coles customers have complained about “frustrating” click and collect experiences, claiming some groceries are being “overloaded” into one bag while others only contain a single item.
With large parts of the country under stay-at-home orders, many shoppers are now opting to get their groceries via click and collect services or delivered. Some customers received bags with just item inside, such a piece of cheese or a bottle of milk. What's your experience with "Click and Collect"?
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